Smatcon Services

Smatcon Services

Collection Services

We seek to help businesses manage and engage with their customers across multiple channels, such as email, social media, SMS, and live chat

    • Facilitate Online Payments using various payment channels
    • To locate customers who have moved or changed their contact information.
      This can help businesses reconnect with customers who have fallen behind on
      payments.
  • To locate customers who have moved or changed their contact information.
    This can help businesses reconnect with customers who have fallen behind on
    payments.
  • a collections-specific workflow and dialer platform that can incorporate
    collections strategies and predictive dialing models.
  • an AI-based analytics platform that provides propensity-to-pay and
    omnichannel segmentation-based collections models and strategies.
Smatcon SERVICES

Sentiment Analysis

Our Aim is to help an organisation gain an understanding behind its client’s interactions. Through sentiment analysis we can be able to determine if the clients love your product, if they are happy with your services and all this insight can help you take a proactive approach to retaining the
customers